Mortgage Works is an Australian mortgage broker company that offers personalised home loan solutions. The Mortgage Works website serves as the primary online presence for the company, providing information about their services, mortgage options, and contact information.
Their website had not been updated in several years and did not meet the needs of the company or its customers and three main pain points were identified: the site’s information architecture was confusing and made it difficult for users to navigate and find necessary information, an outdated design that did not reflect the company’s professional brand identity, and the lack of mobile optimisation that negatively impacted the user experience and could discourage users from engaging with the company.
Figma, WordPress, Elementor
& Adobe Creative.
2022 – Sydney, Australia.
The main challenge was to redesign the Mortgage Works website in a way that effectively meets the needs of both the users and the business.
The primary objective was to design a website that is easy to use, reliable, and reflects the company’s professional brand identity. Additionally, the website needed to present easy-to-understand information on mortgage options and enable users to take actions such as applying for a mortgage or getting in touch with the company’s representatives.
Part of the UI/Design System